Hi there, I'm Julia.

I build the systems, processes, and workflows that help teams do their best work. ✨

🧩 Connecting the dots between teams 💥 Bringing clarity and structure to fast-moving teams 💭 Operational thinker with a bias for action 🎯 Turning big ideas into scalable processes 🌈 Always ready to lend a hand (and a thoughtful solution) 🧩 Connecting the dots between teams 💥 Bringing clarity and structure to fast-moving teams 💭 Operational thinker with a bias for action 🎯 Turning big ideas into scalable processes 🌈 Always ready to lend a hand (and a thoughtful solution)
🪄 Inbox zero is my love language 📍 Planning my next weekend road trip 🚲 Always down for a spin class 🍕 Firm supporter of pizza any day of the week 🪄 Inbox zero is my love language 📍 Planning my next weekend road trip 🚲 Always down for a spin class 🍕 Firm supporter of pizza any day of the week
⭐ Organized but not above an afternoon snack break 🎧 Better with a playlist going 📅 Calendar whisperer, deadline wrangler 🎨 Sweats the small stuff so nobody else has to ⭐ Organized but not above an afternoon snack break 🎧 Better with a playlist going 📅 Calendar whisperer, deadline wrangler 🎨 Sweats the small stuff so nobody else has to

About

I’m an operations and program management professional who loves bringing clarity to messy problems and helping teams operate at their best. I’m in my element when I’m turning ambiguity into structure, building systems people actually enjoy using, and creating experiences that feel thoughtful and human. I’ve led cross-functional projects across operations, people, and creative — partnering with teams of all kinds to move work forward in a way that feels organized, intentional, and collaborative.

Off the clock, you'll find me chasing golden-hour walks, playing tennis, organizing my life in Notion, and scouting the best coffee shops in whatever city I'm in.

Skills

Methods

  • Agile
  • Process Improvement
  • ADKAR
  • Operational Excellence
  • Risk Management
  • Stakeholder Alignment

Tools

  • Notion
  • Asana
  • Jira
  • Lucidchart
  • Figma
  • Google Suite
  • Microsoft Office

Technical

  • Claude
  • Claude Code
  • OpenAI
  • Microsoft Copilot
  • Power BI

Experience

Edward Jones

Senior Operations Associate, External Transfers
Operational Strategy Workflow Design

Block

Program Manager, Employer Brand Operations
Process Excellence Program Development

Cash App

Recruiting Operations Coordinator
Talent Operations Team Enablement

Square

Sales Development Representative
Business Development Sales Partnerships

Projects

Global Operations Enablement

Worked cross-functionally with global teams and vendor partners to design scalable workflows and performance visibility systems. Improved collaboration, documentation, and reporting to enhance efficiency across distributed teams, leading to more consistent output and better alignment between business priorities and execution.

Operational Scalability Process Design Team Enablement

Career Site Transformation Program

Partnered on the refresh of Block’s global career site, partnering with Creative Studio and Talent teams to modernize storytelling, update content across multiple business units, and align visuals with the company’s evolved brand identity. Improved site navigation and conversion performance while ensuring consistency across all employer brand channels.

Employer Brand Experience Design Recruitment Marketing

Candidate Communication Standardization

Built a global communication framework that standardized candidate outreach and improved the end-to-end experience. Designed reusable templates, established tone guidelines, and strengthened operational consistency across recruiting functions to support efficiency and employer brand alignment at scale.

Process Design Candidate Experience People Operations

Employer Brand Playbook & Enablement Hub

Created a comprehensive global resource hub to unify messaging, visual identity, and campaign execution across regional teams. Streamlined workflows, documentation, and enablement materials—empowering teams worldwide to operate with greater autonomy and alignment.

Knowledge Management Global Strategy Operational Playbook

Offshore Contractor Performance Visibility Dashboard

Partnered with leadership and SMEs to assess workload distribution and efficiency across offshore contractor teams. Designed a Power BI dashboard tracking key productivity metrics and workflow health, providing real-time insights that informed staffing decisions and improved cross-team visibility.

Data Insights Executive Reporting Power BI

Interview Prep Guide Program

Built and launched a scalable program to standardize candidate interview prep materials across all business units. Collaborated with recruiters, Creative Studio, and Legal to design a reusable, branded framework that improved candidate clarity, recruiter efficiency, and overall candidate experience consistency globally.

Program Management Candidate Experience Standardization

Get in Touch